Since PIXELLPULSE SOFTECH PRIVATE LIMITED provides digital software solutions and IT services, there is no physical shipping involved. This policy outlines how our services are delivered.
All software products, source codes, and digital assets are delivered electronically. Upon completion of a project milestone or full project, the deliverables will be shared via:
The delivery timeline depends on the complexity of the project and is clearly specified in the Service Level Agreement (SLA) or project proposal. Standard timelines are:
If requested, we also provide deployment services where we set up the software directly on your servers or cloud infrastructure (AWS/Azure/DigitalOcean). This is considered "delivered" once the software is live and functional.
Delivery is considered successful once the digital assets are sent or the system is deployed, and a confirmation email is sent to your registered email address.
If you face any issues in accessing the digital deliverables, please reach out to our support team at info@pixelpulse.com or call us at +91 9089484950. We will resolve the access issue within 24-48 business hours.
There are no "shipping charges" for digital delivery. Any costs associated with server hosting or third-party licenses are billed separately as part of the project fee.